Contact
How can we help?
For converter support, a factual correction or editorial feedback, email contact@soundtomidi.com.
For a faster answer
Include the page URL and a short description of what happened. For converter problems, it also helps to include your browser, operating system, input file type and the exact message shown on screen.
Email SoundToMIDIPlease do not email sensitive files
Do not attach private recordings, payment card details, passwords or account credentials. The converter runs locally, so we normally do not need your source audio to diagnose a problem. A short, non-sensitive sample should only be shared after we specifically request it.
Corrections and product feedback
For a tutorial correction, include the page URL, the step that needs attention and any relevant documentation. Please do not send private audio or payment details.
For privacy questions, read our privacy and analytics policy. Billing and download issues are covered in the Terms of Service.